Newpin Family Worker

About the role:
- Full-time contract position to February 2027 located in Macgregor, ACT
- Base annual rate of $94,498 (Burnside Level 5.1)
- 12% super plus access to generous NFP salary packaging options
About the opportunity:
At Uniting, we know that families experiencing adversity often need more than practical support—they need someone who believes in their capacity for change. Through the Newpin (New Parent and Infant Network) program, we work intensively alongside parents to strengthen relationships, build confidence and support children to remain safely with their families or return home from out-of-home care.
We're looking for an experienced and compassionate Newpin Family Worker to join our dedicated team. This is a unique and highly rewarding role for someone passionate about therapeutic family work, attachment-based practice and helping families create lasting change.
As a Newpin Family Worker, you will walk alongside parents during some of the most challenging times in their lives. Using a trauma-informed and relationship-based approach, you'll support families to develop safer, stronger and more nurturing connections with their children.
This isn't traditional case management.
You'll provide intensive therapeutic support, facilitate group programs, support family visits, and work collaboratively with parents to build skills, confidence and hope. Every day brings opportunities to witness resilience, celebrate progress and make a genuine difference in the lives of children and families.
What you’ll be doing:
- Deliver therapeutic interventions for parents and children using attachment, developmental and trauma-informed approaches.
- Facilitate parenting education, psycho-educational and therapeutic support groups.
- Support supervised family time and help parents strengthen their relationships with their children.
- Complete assessments, develop family goals and partner with parents to create meaningful family plans.
- Provide advocacy, referrals and minor case management support tailored to changing family needs.
- Participate in care team meetings and collaborate with Child Protection and other services.
- Use strengths-based practice to support restoration and family preservation outcomes.
- Maintain high-quality documentation and contribute to a supportive, multidisciplinary team environment.
Your Qualifications & Experience
- A degree qualification in Social Work, Psychology, Counselling, Community Service or a related discipline.
- At least 3 years experience supporting vulnerable children and families.
- Experience facilitating therapeutic groups, parenting programs or psycho-educational programs.
- Knowledge of attachment theory, developmental theory and trauma-informed practice and how these inform your work with families.
- Experience working with families in crisis using culturally responsive, strengths-based approaches.
- Strong assessment, communication and relationship-building skills.
- The ability to remain calm, flexible and compassionate while navigating complexity.
- A current driver’s licence with a good driving history and current ACT WWVP check.
Benefits and culture
Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.
- Welcoming you exactly as you are
- Access to generous NFP salary packaging options
- Wellbeing programs as well as access to Uniting’s URewards retail partner program.
- Career development opportunities such as training, education.
- Amazing workplace culture
Please contact Belinda Condon from Uniting’s Talent Acquisition team if you have any questions or enquiries – [email protected]
To apply: Please complete the online application form and include a current resume and cover letter addressing the qualifications and experience for this position.
Applications close: 11:55pm Tuesday 7th July 2026
Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.
Empowered by diversity:
At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
About Uniting:
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

